In-Home Care

 StayHome Solutions | www.stayhomesolutions.org | Effective Date: July 21, 2026

StayHome Solutions is a service offered by Michigan Senior Care Specialists to help families keep their loved ones safely at home. We provide monthly care reports, real-time care updates, and ongoing in-home care coordination for the clients we serve.

Because of the nature of this service, we may collect and maintain sensitive information — including health-related and care-related details about your loved one. We want to be fully transparent about what we collect, how we use it, who may see it, and how we protect it.

1. Information We Collect

Information you give us directly:

When you fill out a contact or inquiry form, you may share your name, phone number, email address, and details about your loved one's situation. We collect only what you choose to share.

Care-related information for active clients:

For active StayHome Solutions clients, we collect and maintain more detailed information — including your loved one's health status, care needs and preferences, notes from check-ins and assessments, records of home care activity, and monthly reports prepared on your behalf. This is always collected with your knowledge.

Information collected automatically:

When you visit our website, basic data is collected automatically through cookies and tools like Google Analytics. This data is collected in aggregate and does not identify you personally.

We do not collect financial information or process payments through this website.

2. How We Use Your Information

• Respond to your inquiry or initial consultation request

• Prepare and deliver monthly care reports and timely care updates

• Coordinate with in-home care providers involved in your loved one's care plan

• Maintain accurate records that support continuity of care

• Improve our website so it's easier for families to access our services

Health and care-related information is handled with particular care. We use it only for the purposes listed above — never for advertising or marketing.

3. How We Share Your Information

We will never sell your information — not your contact details, not your loved one's health records, nothing. We may share your information only in limited circumstances:

• With in-home care providers involved in your loved one's care — only as necessary to coordinate services. We share only what is relevant and needed.

• With tools we use to operate this website and deliver services — such as an email platform or analytics tool. These providers may only use your data for services they perform for us.

• If required by law — we may be required to share information in response to a valid legal process.

We do not share your information with advertisers or third-party marketers.

4. Cookies and Tracking Technologies

Our website uses cookies and tools like Google Analytics. This information is collected in aggregate and does not identify you personally. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

5. Data Retention

We keep contact and inquiry records for as long as needed to maintain our relationship with you. For active and former StayHome Solutions clients, we retain care-related records, monthly reports, and related documentation for as long as you are a client and for a reasonable period afterward.

If you would like us to delete your information, please contact us. We will do so where we are able to, unless required by law to retain certain records.

6. Your Rights and Choices

• Know what information we hold — ask, and we will be straightforward with you

• Request a correction if any information we have is inaccurate

• Request deletion of your information from our records

• Withdraw from future communications at any time

Because StayHome Solutions collects health-related information, you may have additional rights under applicable state or federal law. Please reach out with any questions.

7. Children's Privacy

StayHome Solutions is designed for adult clients and their families. We do not knowingly collect personal information from children under 13. If we become aware we have received such information, we will delete it right away.

8. Third-Party Links

Our website may include links to outside resources. Once you click away from our site, this Privacy Policy no longer applies. We are not responsible for the content or privacy practices of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy as our services grow or as legal requirements change. If we make significant changes — particularly around health or care-related information — we will make every reasonable effort to let active clients know directly.

10. Contact Us

 StayHome Solutions | www.stayhomesolutions.org | Effective Date: July 21, 2026

Thank you for visiting StayHome Solutions at www.stayhomesolutions.org. StayHome Solutions is a service offered through Michigan Senior Care Specialists, designed to help families keep their loved ones safely at home with better insight into what's happening day to day. Please read these Terms of Use carefully before using this website.

1. Acceptance of Terms

By visiting or using www.stayhomesolutions.org, you agree to be bound by these Terms of Use. These terms apply to all visitors, including prospective and active clients. We may update these terms at any time — continued use of the site after any changes means you accept the updated version.

2. Use of the Website

This website is intended to provide information about the StayHome Solutions service and to help families understand how it works. You agree to use this website only for lawful purposes and agree not to:

• Use this site in any way that damages or disrupts its operation

• Attempt to access systems or data you are not authorized to access

• Collect personal information from other users or visitors

• Use the site for any commercial purpose without our written consent

3. Not a Substitute for Professional Advice

The information on this website — including descriptions of in-home care monitoring, care coordination, and monthly reports — is provided for general informational and care coordination purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

The monthly reports and data updates we provide are tools to support informed decision-making — not replacements for your provider's guidance. If you have concerns about a loved one's health or safety, contact their care team directly. In an emergency, call 911 immediately.

4. Service Relationship

StayHome Solutions is an ongoing service offered to active clients. If you are enrolled in StayHome Solutions, your service relationship — including what is included, how reports are delivered, fees, and applicable terms — is governed by the service agreement you entered into at enrollment.

This website describes the StayHome Solutions service in general terms. It is not a contract, and the information here does not override or replace your individual service agreement. For questions about your specific service or reports, contact jackie@mi-seniorcare.com.

5. Intellectual Property

All content on this website — including text, graphics, logos, and service descriptions — is owned by or licensed to Michigan Senior Care Specialists / StayHome Solutions and is protected by applicable copyright laws. You may read and share content for personal, non-commercial purposes only.

6. Disclaimer of Warranties

We work hard to keep this website accurate and current. However, we make no guarantees about the completeness, accuracy, or suitability of anything on this site. This website is provided "as is" and "as available" — without warranties of any kind.

The monthly reports and care data provided to active clients are intended to offer helpful insight but should not be relied upon as the sole basis for any health or care decision.

7. Limitation of Liability

Michigan Senior Care Specialists and StayHome Solutions will not be liable for any damages — direct, indirect, incidental, consequential, or otherwise — that arise from your use of, or inability to use, this website or its content. Some states do not allow certain limitations on liability, so portions of the above may not apply in your situation.

8. Third-Party Links

This website may include links to third-party websites for your convenience. We do not control those external sites and are not responsible for their content, accuracy, or privacy practices. Linking to a third-party site does not mean we endorse it.

9. Changes to These Terms

We may update these Terms of Use from time to time. When we do, we'll update the effective date at the top of this page. Your continued use of this website following any updates means you accept the revised terms.

10. Governing Law

These Terms of Use are governed by the laws of the State of Michigan. Any disputes arising from your use of this website shall be subject to the exclusive jurisdiction of the courts located in the State of Michigan.

11. Contact Us

We're a small, personal service and we're always happy to hear from you — whether you have questions about these terms, your service, or whether StayHome Solutions might be the right fit for your family.

StayHome Solutions
A service of Michigan Senior Care Specialists
Jackie
jackie@mi-seniorcare.com
www.stayhomesolutions.org